Microsoft Offers Rivals "Free, Unlimited Technical Support"

Brussels -- Microsoft announced that it has offered its rivals free,
unlimited technical support in a bid to comply with European
Commission sanctions and avoid fines of as much as €2 million a
day. The software giant also said it would offer on-site assistance
to licensees interested in making their software work with
Microsoft's servers. While the Commission described Microsoft's
gesture as "constructive", it essentially said the devil was in the
details. "Technical support is only helpful once the documentation
has reached a certain quality standard," Commission spokesman
Jonathan Todd told Reuters. "The Commission's preliminary view
is that the technical documentation still does not comply with the
requirements of the decision."
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